Privacy Policy
Last updated: October, 2026
Introduction
Amber Wellbeing ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:
Visit our website.
Submit an enquiry through our Contact Us page.
Book classes, workshops, retreats or other services.
Subscribe to our newsletter.
Participate in our sessions, including children's sessions.
We process personal information in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
Amber Wellbeing is the data controller responsible for your personal information.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Amber Wellbeing
Email: naomij@amberwellbeing.uk
Information We Collect
Depending on the services you use, we may collect the following information:
Contact Information
Name
Email address
Telephone number
Booking Information
Attendance records
Booking history
Workshop and event registrations
Health Information
To help ensure our classes and activities are suitable and safe, we may collect health information including:
Injuries
Medical conditions
Physical limitations
Pregnancy status (where relevant)
Emergency medical information
Other information you choose to provide that may affect participation
Emergency Contact Information
We may collect:
Emergency contact names
Emergency contact telephone numbers
Relationship to participant
Children's Information
Where services are provided to children, information is normally supplied by parents, guardians, schools, teachers or other authorised adults acting on the child's behalf.
We only collect information necessary to provide services safely and appropriately.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser information
Device information
Website usage data
Cookie data
Marketing Information
If you subscribe to our newsletter or marketing updates, we may collect:
Name
Email address
Marketing preferences
How We Use Your Information
We use your personal information to:
Respond to enquiries submitted through our Contact Us page
Manage bookings and registrations
Deliver classes, workshops, retreats and wellbeing services
Communicate important information about services
Process payments
Maintain attendance records
Ensure participant safety
Make reasonable adjustments where appropriate
Meet legal, safeguarding and insurance requirements
Send newsletters and marketing communications where you have consented or where otherwise permitted by law
Improve our website and services
Health Information
Some of the information we collect may be considered special category data under UK GDPR because it relates to health.
We collect and use health information only where it is necessary to:
Assess the suitability of activities
Provide classes safely
Protect participants' wellbeing
Respond appropriately in an emergency
Provide relevant information to emergency services or medical professionals where necessary to protect someone's vital interests
Access to health information is restricted and handled confidentially.
Children's Information
Amber Wellbeing provides services for both adults and children.
Where services involve children, personal information is generally provided by parents, guardians, schools, teachers or other authorised adults.
We take appropriate steps to protect children's personal information and only collect information that is necessary for delivering services safely, effectively and appropriately.
Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Contract
To provide classes, workshops, retreats and other services that you have requested.
Legitimate Interests
To operate and improve our business, maintain records, communicate with participants and manage services effectively.
Legal Obligations
Where we are required to comply with legal, safeguarding, insurance, accounting or regulatory obligations.
Consent
Where you have chosen to receive marketing communications or where consent is otherwise required.
Vital Interests
In limited circumstances, health information may be shared with emergency medical personnel where necessary to protect an individual's health or safety.
Payment Information
Payments may be processed through:
Stripe
PayPal
Monzo Business Bank (for direct bank transfers)
Amber Wellbeing does not store full payment card details.
Payment providers process payment information according to their own privacy policies and security procedures.
Third-Party Service Providers
We use trusted third-party providers to help deliver our services, including:
Squarespace (website hosting and email campaigns)
Acuity Scheduling (booking and scheduling system)
Stripe (payment processing)
PayPal (payment processing)
Monzo Business (banking services)
These organisations process personal information on our behalf or as independent data controllers in accordance with their own privacy policies.
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send information about:
Classes
Workshops
Retreats
Events
Special offers
Other Amber Wellbeing services
You can unsubscribe at any time by:
Clicking the unsubscribe link in any email, or
Contacting us directly at naomij@amberwellbeing.uk
How Long We Keep Your Information
We retain personal information only for as long as necessary to:
Provide our services
Maintain appropriate business records
Meet legal, insurance and accounting requirements
Protect against potential legal claims
Support safeguarding obligations where relevant
When information is no longer required, it is securely deleted or anonymised.
Sharing Your Information
We do not sell personal information.
We may share information with:
Service providers listed in this policy
Professional advisers where necessary
Insurers where required
Regulatory authorities where legally required
Emergency services or medical professionals where necessary to protect health and safety
We will only share information where there is a lawful basis to do so.
Cookies
Our website uses cookies and similar technologies to help improve functionality and understand how visitors use the site.
You can control cookie settings through your browser preferences and through any cookie preferences tools available on our website.
Please also see our Cookie Policy for further information about the cookies used on our website.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information in certain circumstances
Request restriction of processing
Object to processing
Request transfer of your information where applicable
Withdraw consent at any time where consent is the basis for processing
To exercise any of these rights, please contact:
naomij@amberwellbeing.uk
Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Information about making a complaint can be found on the ICO website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and the updated version will take effect immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Amber Wellbeing
Email: naomij@amberwellbeing.uk