Rescheduling & cancellations policy

As a small business, Amber Wellbeing is unable to support last minute cancellations, changes and no-shows.

Thank you for your understanding.

Group classes

Payment is due at the time of booking.

You can reschedule and/or cancel your yoga class anytime using your online login or by following the links in your confirmation email.

When rescheduling a class, we kindly ask you to please do this as soon as you can to help Amber Wellbeing manage bookings.

·       You can reschedule to any available date without penalty up to 24 hours before your scheduled class begins.

·       Any changes to bookings within 24 hours of the scheduled class starting time is considered a ‘no-show’ and there will not be a transfer of fees to an alternative class or a refund.

·       Each confirmed class can be rescheduled once.

If you need to cancel your yoga class booking, please give as much notice as possible so the space can be made available to others. There is no refund available for cancelled classes.

Course bookings:

·       Unused classes within a course booking non-refundable. If you know you’re unable to attend a class within your course and can provide notice, Amber Wellbeing will endeavour to assist with a class swap where availability allows. Amber Wellbeing is not obligated to offer an alternative class if availability does not allow.

Amber Wellbeing special events, workshops and retreats

Classes outside of the regular group schedule are subject to differing cancellation and rescheduling terms due to the nature of these events.

Special classes/workshops up to 90 minutes in length: No monetary refund available. If you cancel your space with 7+ days notice, Amber Wellbeing will provide you with credit equivalent to the booking amount to be used against any future classes/courses you wish to book. If you cancel your space with 7 days or less notice, there will be no refund.

Retreats (90+ minutes - full day events): Due to our commitments with venues and suppliers, our refund policy is as per below:

Cancellation 56 days or more prior to event date: Full refund
Cancellation between 55 - 42 days (inclusive of days 55 and 42) prior to event date: 50% refund
Cancellation 41 days or less before event date: No refund

Yoga & Graze events

Due to Yoga & Graze’s commitments with venues and suppliers, our events are non-transferrable and non-refundable. Please take this into consideration when booking.

Private Yoga Sessions

Payment is due at the time of booking. You can reschedule and/or cancel your yoga session using your online login or by following the links in your confirmation email.

As private classes are arranged to suit both Amber Wellbeing and the client’s schedule, please contact directly by email or phone to discuss the options of rescheduling for another date/time. Please do this a minimum of 24 hours before the class start time to allow as much flexibility as possible to find another suitable time.

If you need to cancel your private session, please do so a minimum of 24 hours before the scheduled start time. Cancelled classes will be refunded at the discretion of Amber Wellbeing and the decision is final.

Thank you for your understanding.